We've partnered with Sage Pay
We have partnered with payment provider Sage Pay to ensure all of our website visitors can shop securely. Payment security and fraud prevention are Sage Pay's top priorities and they are well respected for leading the way in keeping the data of customers' data secure.
All of our transactions are encrypted to the highest global standards. Payment systems are monitored and audited regularly by a world leading Qualified Security Assessors (QSA), so you can be confident the services used on our site are completely secure.
Transactions processed using Sage Pay go through powerful fraud prevention tools to check if your card details have previously been compromised somewhere else online or to prevent the illegal use of a card by an unauthorised person.
Sage Pay's tips for shopping online safely
Sage Pay have put together a short list of tips to help improve your online shopping experience and reduce the chances of making a purchase from an unsecured website.
1. Check if the payment pages are secure
Before you start entering your card details online, there are a few checks you can do to make sure the page is secure. First of all, make sure that the 'http' within the URL is changed to 'https'. Also look out for a padlock sign next to the URL or on the lower right of your web browser. It should be in a locked state as opposed to unlocked. Double clicking the padlock symbol will show you more detailed security information for the site. All pages on alpinehc.co.uk are secure.
2. Review the website policies
3. Check the company's level of security compliance
Make sure the retailer you are shopping with maintains some level of PCI compliance. If you can’t find the information you’re looking for, don’t be afraid to contact the retailer and ask. Please note that Alpine HC is fully PCI compliant. Call us on 0333 222 8584 for more details.
4. Are contact details available?
Make sure there are contact details on the site including a physical address and phone number. All details for Alpine HC can be found in the header and footer of this website.
5. Review product reviews
Check online for reviews. With social media more popular than ever, if a customer has received bad service, the chances are they will have put it online. Read reviews about Alpine HC on Trustpilot.
6. Sign up for 3D Secure authentication
If you come across 3D Secure and haven’t registered, make sure you do. 3D Secure provides an additional layer of protection by asking you to enter a password that has been registered with your bank. This way if your card information is obtained illegally, it will help to prevent funds being spent in your name.
7. Keep your purchase confirmation
Keep hold of any confirmation emails that you receive and always check goods against your card statements. This way you can easily identify charges that you don’t recognise. Alpine HC will send you an email confirmation for any orders placed on alpinehc.co.uk. You will also recieve a courtesy call to answer any questions you may have.